Shipping Information
Fast, secure delivery for your premium Golden Goose sneakers worldwide
Shipping Options & Rates
Standard Shipping
US Domestic: $9.99
Delivery Time: 5-7 business days
Reliable ground shipping with tracking included. Perfect for non-urgent orders.
Express Shipping
US Domestic: $19.99
Delivery Time: 2-3 business days
Fast delivery with priority handling for when you need your sneakers quickly.
Overnight Express
US Domestic: $39.99
Delivery Time: 1 business day
Next-day delivery for urgent orders. Order by 12 PM EST for same-day processing.
| Shipping Method | Cost | Delivery Time | Tracking | Insurance |
|---|---|---|---|---|
| Standard Ground | $9.99 | 5-7 business days | ✓ Included | ✓ Up to $100 |
| Express Shipping | $19.99 | 2-3 business days | ✓ Included | ✓ Up to $500 |
| Overnight Express | $39.99 | 1 business day | ✓ Included | ✓ Up to $1000 |
Processing & Fulfillment
Order Placed
Confirmation sent immediately
Processing
1-2 business days
Shipped
Tracking number provided
Delivered
Signature confirmation
Processing Time: All orders are processed within 1-2 business days (Monday-Friday, excluding holidays). Orders placed after 12 PM EST will be processed the next business day.
Business Days: Monday through Friday, 9 AM - 8 PM EST. Weekend and holiday orders will be processed on the next business day.
International Shipping
| Region | Shipping Cost | Delivery Time | Duties & Taxes |
|---|---|---|---|
| Canada | $29.99 | 7-10 business days | Customer responsibility |
| Europe (EU) | $39.99 | 10-15 business days | Customer responsibility |
| United Kingdom | $34.99 | 8-12 business days | Customer responsibility |
| Australia/New Zealand | $44.99 | 12-18 business days | Customer responsibility |
| Asia | $49.99 | 10-16 business days | Customer responsibility |
⚠️ Important International Notice
International customers are responsible for all customs duties, taxes, and fees imposed by their country. These charges are not included in the shipping cost and will be collected upon delivery by the carrier or customs authority.
Free Shipping Offers
US Orders Over $150
Enjoy free standard shipping on all domestic orders over $150. Upgrade to express shipping for just $10 additional.
VIP Members
Join our VIP program and receive free express shipping on all orders, plus exclusive early access to new collections.
Delivery Information
What to Expect
- Tracking: All shipments include detailed tracking information sent to your email
- Packaging: Premium protective packaging to ensure your sneakers arrive in perfect condition
- Signature Required: High-value orders may require signature confirmation for security
- Safe Delivery: If no one is available, packages will be held at your local distribution center
Delivery Addresses
We deliver to most residential and business addresses. Please ensure your shipping address is complete and accurate. We cannot deliver to:
- P.O. Boxes (for express and overnight shipping)
- Military APO/FPO addresses (contact us for special arrangements)
- Freight forwarding services
Shipping Restrictions
Currently, we do not ship to:
- Russia and Belarus
- Countries under international sanctions
- Remote islands or territories with limited postal service
For questions about shipping to specific locations, please contact our customer service team.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can track your package using:
- The tracking link in your shipping confirmation email
- Your order confirmation number on our website
- Directly on the carrier's website (UPS, FedEx, USPS)
Tracking Updates: Tracking information typically updates within 24 hours of shipment. If you don't see updates after 48 hours, please contact us.
Shipping Issues & Support
Damaged or Lost Packages
If your package arrives damaged or goes missing during transit, please contact us immediately at [email protected]. We'll work with the carrier to resolve the issue and ensure you receive your order.
Address Changes
Need to change your shipping address? Contact us within 2 hours of placing your order. Once processed, we cannot modify the shipping address.
Holiday Shipping
During peak seasons (Black Friday, Christmas, etc.), processing and delivery times may be extended. We recommend placing orders early and choosing express shipping for time-sensitive gifts.
Contact Us
Questions about shipping? Our customer service team is here to help:
- Email: [email protected]
- Phone: +1-212-555-0142
- Hours: Monday-Friday 9AM-8PM EST, Saturday 10AM-6PM EST, Sunday 11AM-5PM EST
- Address: 2847 Madison Avenue, New York, NY 10017